Returns & Exchanges

At cubrodesign, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. We aim to make your experience seamless, whether you are seeking a full refund or a product exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.

• 3.
  Ship the Package

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.